Payment processing - upstream issue
Incident Report for Skiddle
Resolved
We're now processing with our primary payment processor again, all systems are running normally.
Posted 12 months ago. Jun 27, 2016 - 12:49 UTC
Monitoring
We have now switched to our backup processor and payments are processing successfully. We will monitor until our primary processor is back online
Posted 12 months ago. Jun 27, 2016 - 12:14 UTC
Investigating
Our upstream payment processor has reported issues authorising payments since 12:48. We are now in the process of switching to our backup processor to enable payments to continue. Affected customers will need to re-attempt any failed orders.
Posted 12 months ago. Jun 27, 2016 - 12:05 UTC