Skiddle
All Systems Operational

About This Site

Welcome to the Skiddle status page. Here you can find information about our current systems status, including any current issues.

Skiddle Website Operational
90 days ago
100.0 % uptime
Today
White Label Websites ? Operational
90 days ago
100.0 % uptime
Today
Skiddle API Operational
90 days ago
100.0 % uptime
Today
Promotion Centre Operational
90 days ago
100.0 % uptime
Today
Phone lines and email support Operational
90 days ago
100.0 % uptime
Today
Payment Gateway Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-west-1 Operational
AWS rds-eu-west-1 Operational
AWS cloudFront Operational
AWS elb-eu-west-1 Operational
AWS route53 Operational
Braintree European Processing Operational
Stripe Checkout.js Operational
Elastic Cloud Clusters (EU) Operational
New Relic Application Data Operational
Braintree 3D Secure Operational
Braintree Gateway API Operational
Braintree PayPal Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Skiddle Website response time
Fetching
Promotion Centre Response Time
Fetching
Past Incidents
Oct 25, 2020

No incidents reported today.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020
Resolved - Payments seem to be processing fine since 1800 when we switched to our backup processor.
Oct 20, 20:37 BST
Update - We've switched to a backup payment gateway to ensure you can still purchase tickets from us
Oct 20, 17:56 BST
Identified - We're aware that Visa and Mastercard are experiencing issues with "3D Secure" card transactions, which includes Verified by Visa and Mastercard Secure. This could lead to your card payment being rejected.

This is a national issue affecting most UK merchants. You may find that trying a card from a different issuer may help. Once we get an update we'll post more info.

More information: https://cardinalcommercecorporation.statuspage.io/
Oct 20, 17:32 BST
Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.